Our Company Service is based upon team effort. As a group working together under high pressure circumstances or daily day to day activity we take a proactive stance in keeping checks and balances in place for high peak performance ratings as a general standard of practice.
With a basic underlying of continuous 24/7 365 day service our company has learned the importance of engaging in open honest communication and consistent day and night availability to our customers for all expedited services.
With a company statement of responsibility we feel it important that each agent challenges their performance to be of the highest level. Following through on their commitments and disclosure of all concerns to customers before agreements are made.
With a policy of telling it like it is, we sometimes get passed over by customers looking for what they want to hear, only to be contacted by those same customers asking us to please help them complete their statement of work or purchase orders as the first contractor they awarded is suddenly unavailable and nonperforming the task(s) contracted. Stepping into help if possible has given our company some of its best and devoted returning customers. Under these circumstances is when we have consummated some of our most respectful business relationships.........at times carrying into personal friendships due to mutual respect of each others work ethics.
We strive for Excellence, Accountability, Performance, and Integrity. Being consistent so that others can rely on us is the basis of all rewards. Fair and Reasonable pricing is all we ask and give. A solid relationship from a job well done is what we demand.